DestinationCRM had a very interesting article in its November issue on e-signatures. It was one of the first we've seen that recognizes the change in the landscape that is happening to signatures and contracting, as signing evolves from a primarily fax and paper-based process into a primarily web-based process.
And it backed this trend up with analysis from three leading analysts:
"Consider for a moment how the Dark Ages finally gave way to the Renaissance: The capability for learning had been there all along, but a complete shift required evolution and expansion. The same could be said of the electronic signature.
Bill Nagel, a Forrester Research analyst focusing on risk management, says the technological foundation for e-signatures—the combination of secure digital signing and paperless processing—has been in place for approximately 20 years, with some vendors in the space sporting a track record nearly that long. But demand for e-signatures is finally reaching critical mass, Nagel says ..."
Gartner Research went on to highlight a key reason why web/SaaS e-signatures are accelerating:
"Gregg Kreizman, a research director at Gartner, says that e-signature users not only gain efficiency but also lose fewer business opportunities. “The number-one benefit is basically speeding up processes versus the time it took to handle signatures manually, or [to overnight] documents…and [wait] for the response,” he says. “There’s also the ability to get a customer signed and not lose the opportunity because of the mail or courier time involved, loss of interest, or [the emergence of] a better deal.”
DestinationCRM also noted EchoSign's leadership in the space and placed us on its Vendor Shortlist.
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